Privacy Policy - Redfern Flinn Lifting Equipment

Introduction

Redfern Flinn Cranes and Hoisting Equipment Pty Ltd (ABN 71 056 616 276) trading as Redfern Flinn Lifting Equipment (“we,” “us,” or “our”) is committed to protecting the privacy of individuals and businesses. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect

We may collect and hold the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Business Information: Company name, job title, business address.
- Financial Information: Billing details, payment information.
- Technical Information: IP addresses, cookies, and other online identifiers.
How We Collect Information

We collect personal information in several ways, including:
- Directly: When you provide it to us through our website, email, phone, or in person.
- Indirectly: Through your use of our website and services, including cookies and tracking technologies.
- Third Parties: From third-party sources, such as public databases, partners, and affiliates.
How We Use Information

We may use personal information for the following purposes:
- Providing Services: To deliver products and services you request.
- Communication: To communicate with you, including sending newsletters, updates, and promotional materials.
- Billing and Payments: To process payments and manage billing.
- Improving Services: To improve our services, website, and user experience.
- Compliance: To comply with legal obligations and protect our legal rights.
Disclosure of Information

We may disclose personal information to:
- Service Providers: Who assist us in providing services (e.g., IT support, payment processors).
- Business Partners: In connection with joint marketing efforts.
- Legal and Regulatory Authorities: As required by law.
- Others: With your consent or as necessary to protect our rights, property, or safety.
Security of Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Access and Correction

You have the right to access and correct personal information we hold about you. If you wish to access, update, or correct your personal information, please contact us at [email protected]
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings but note that disabling cookies may affect your ability to use certain features of our website.
Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.
Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Redfern Flinn Lifting Equipment
16 Green St, Thomastown, 3074
[email protected]
(03) 9465-4441